Patient Forms

In the event of an emergency, you should call 911.  If the issue is urgent, but not an emergency, and cannot wait until the next business day, you should call your primary care physician or go to an immediate care center or a local hospital emergency department.

Dr. Kramer does not provide emergency department care or inpatient hospitalization services.  If you are hospitalized, Dr. Kramer will work closely with your attending physician and arrange to provide any GI follow up care in his office after you are discharged from the hospital.

 All prescriptions and authorizations for renewals should be requested during office hours.  Refills and authorizations for renewals are typically handled within 24 hours.

**PLEASE NOTE:  All prescription renewals require that you have been seen by Dr. Kramer within the last 12 months.  If it has been a year or more since you were last seen, an office appointment will be required before a prescription will be refilled. 

You are encouraged to call with any questions that you have about your medical care.  These questions will be answered either by Dr. Kramer or his staff during the scheduled time to return calls.   

Since the onset of the COVID epidemic, the delivery and payment for healthcare providers has changed dramatically. Since social distancing has become a key component to controlling this viral disease, patients have been encouraged to limit close contacts with others. Patients, therefore, have complied by reducing or eliminating office appointments with their healthcare providers. 

Federal healthcare administrators have responded to the challenges of the epidemic by allowing care providers to provide medical care by telephone or audio-visual contacts as a substitute for in-person office appointments. As such, a new billing structure has been approved. 

Patients may, therefore, see charges submitted to their insurance carrier for services such as:

-In person office visit

-Telehealth phone consultations

-Prescription refills

-Completion of health and disability forms

-Email telehealth communications, and

NEW ALLOWABLE CHARGES:

Code                  Medicare fee allowance                                 Description

G2012                        $14.23                                                      5-10 minute care provider     encounters such as phone calls or prescription refills    

99213                           $89.74                                                    Office visit, 20 minutes  

99214                           $127.05                                                  Office visit, 30+ minutes 

99215                           $178.30                                                  Office visit, 40-54 minutes 

G2212                          $32.19                                       (Additional 15 minute time blocks over

                                                                                            54 minutes)

Please be sure to call the office if you have any questions. 

Our goal is to provide you with high quality medical care at an affordable price.  We feel, however, that it is your duty to know the limits and coverage of your particular policy.  Since we accept many insurance plans, we cannot know the specific guidelines of every patient's policy. You are expected to pay your portion of the charges at the time of service.

We will bill secondary insurance companies one time as a courtesy.  If no payment is received, you will be responsible for payment.

Accepted payment methods: 

Cash, Check, Visa, Mastercard, Discover, and American Express