Patient Forms

In the event of an emergency, you should call 911.  If the issue is urgent, but not an emergency, and cannot wait until the next business day, you should call your primary care physician or go to an immediate care center or a local hospital emergency department.

Dr. Kramer does not provide emergency department care or inpatient hospitalization services.  If you are hospitalized, Dr. Kramer will work closely with your attending physician and arrange to provide any GI follow up care in his office after you are discharged from the hospital.

 All prescriptions and authorizations for renewals should be requested during office hours.  Refills and authorizations for renewals are typically handled within 24 hours.

**PLEASE NOTE:  All prescription renewals require that you have been seen by Dr. Kramer within the last 12 months.  If it has been a year or more since you were last seen, an office appointment will be required before a prescription will be refilled. 

You are encouraged to call with any questions that you have about your medical care.  These questions will be answered either by Dr. Kramer or his staff during the scheduled time to return calls.   

In accordance with the recent changes in compensation guidelines established by Medicare, Blue Cross & Blue Shield, and most other insurance carriers, fees for professional services may now be based not only on place of location—office, urgent care center, hospital-- but on the time and complexity of the advice and care provided whether by face to face contact or by other means of telehealth communications.

As a provider for Medicare, Blue Cross/Blue Shield and other major medical carriers, my office will now be billing your insurance carrier for those approved services based on their guidelines.

As such, you may see charges submitted to your insurance carrier for services such as:

-  Review of outside records

-  Telehealth phone consultations

-  Prescription refills

-  Completion of health and disability forms, and

-  Email telehealth communications

If you have any questions, please call the office.

Our goal is to provide you with high quality medical care at an affordable price.  We feel, however, that it is your duty to know the limits and coverage of your particular policy.  Since we accept many insurance plans, we cannot know the specific guidelines of every patient's policy. You are expected to pay your portion of the charges at the time of service.

We will bill secondary insurance companies one time as a courtesy.  If no payment is received, you will be responsible for payment.

Accepted payment methods: 

Cash, Check, Visa, Mastercard, Discover, and Americal Express